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26 articles found:
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What is considered 'free' local traffic therefore does not count toward my data usage?
Last Updated: 4 May 2012, 10:38am
Local traffic is any content that is part of Xnet's local service delivery and includes voice calls, content stored on Akamai & Steam caching servers, Gameplanet Downloads, Gameplanet Gaming Servers, Linux related material at mirror.xnet.co.nz and more. Please note this content varies and w ... -
Can I buy VFX certified hardware from WxC?
Last Updated: 4 May 2012, 9:23am
Yes, we sell some VFX certified hardware & general Broadband equipment which can be billed to your Xnet account. SPA122 Voice Adapter - $113.85 SRP527 All in one unit - $379.00 NETCOMM NB6 Modem/Router (no voice capability) - $155.00 Shipping charges of $20.00 including GST will be appli ... -
How much do I pay for data usage?
Last Updated: 4 May 2012, 8:51am
Our new Xnet plans have unlimited data usage charged at 0.096 cents per MB - or approximately $0.99 per GB. Please note, some of the new plans have various amounts of data included depending on the plan that you select. If you are unsure on your needs please make sure you speak to one of our f ... -
Do I get a free Modem when I join Xnet for Broadband?
Last Updated: 4 May 2012, 8:47am
No, you will need to purchase your own Broadband Modem and Filters and any other hardware that may be required at your home. You can now purchase some options through Xnet. NETCOMM NB6 Modem/Router - $155.00 SRP527 All in one unit including Voice Options - $379.00 Shipping charges of $20.00 ar ... -
Is there an installation or connection charge for Fibre to The Home?
Last Updated: 4 May 2012, 8:38am
Yes. A one off fee of $199.00 including GST at 15% is charged. This includes the installation of hardware that connects your house to the WxC network and enables both voice and data traffic to work properly. If Installation of Fibre into external Trench is charge in addition to this. Total for S ... -
How long will it take to get Xnet broadband?
Last Updated: 4 May 2012, 8:36am
It will take approximately 5 working days for installation of Xnet broadband. There are many factors that may effect this time frame. There are currently delays for Fibre to the Home Installations. Please speak with the Sales Team in regards to expectations for installations at your subdivision. -
Are there any installation or up front costs when I sign up?
Last Updated: 4 May 2012, 8:32am
When joining from another provider a churn fee of $25.56 including GST ($22.22 excluding GST) is applicable. A Connection and Wiring cost of $199.00 including GST ($173.804 excluding GST) may apply in addition to any other fees. A Connection and Wiring charge will mean a technician will visit ... -
Does Xnet host a Steam Content Server?
Last Updated: 20 October 2011, 11:32am
Yes we do! We have had our own dedicated Steam Server (online and downloadable game caching server) up and running for a few months now and this morning (28/9/2011) Steam issued an update to their client now now has “New Zealand (Xnet)” as a selctebale option. Users who set this o ... -
Copyright (Infringing File Sharing) Amendment Act 2011
Last Updated: 2 September 2011, 11:46am
Please be aware as of the 1st of September we are required by law to act on Copyright Infringement notices. The following website has all the information you need to know and more about the new act - http://3strikes.net.nz/ Link to the Act - http://www.legislation.govt.nz/ -
Do I get credits applied to my account when I refer new people to WxC/Xnet?
Last Updated: 21 July 2011, 12:28pm
Yes, with FriendxChange When you refer a friend or family member as a new customer to WxC/Xnet you can earn up to $65!* $15 for every Tolls customer and $50 for every Broadband Customer referred! *Credits will be applied in the third month following referral. Conditions Apply, please conta ... -
How do I list my phone number in the White Pages Telephone Directory?
Last Updated: 21 July 2011, 12:08pm
A Everyone who has a phone number is entitled to one free listing in the Telephone directory (White Pages). These details are also available from the 018 Directory Service. To check if these details are correct you can go to www.whitepages.co.nz If you are not listed or the information is inc ... -
ISky - data usage on this site is free*
Last Updated: 18 July 2011, 12:08pm
As part of the Sky Television online initiative, Xnet is a participant in the iSky programme. This means that if you are a broadband customer of WxC and use the iSky service - your data is free!* *Please note ISky do offer some channels which are not covered by this agreement, an example being ... -
Can WxC/Xnet host my Domain Name?
Last Updated: 31 May 2011, 3:25pm
We currently do not offer web hosting or domain services. If you need web hosting or domain services there are a number of great hosting companies in New Zealand who should be able to accommodate your needs. -
Can I keep my existing phone number when transferring to the VFX service?
Last Updated: 31 May 2011, 3:25pm
It is easy to transfer your number across to your new VFX service. This means you don't need to tell friends and family, businesses, etc about a change in number. There is a one off fee of $21.13 (including GST at 15%) for each number transferred. There are some conditions and restrictions on t ... -
Can I add a second phone line?
Last Updated: 31 May 2011, 3:17pm
You can add a second phone line for the same low price of $11.50 per month. The line is fully featured, including voicemail, comes with it’s own publishable phone number and makes calls at the same low cost calling rates. Please note if you are looking for more than 2 lines, you may be ... -
Can I take my existing home phone number from a different provider with me?
Last Updated: 31 May 2011, 3:17pm
Yes as long as you are moving within the same Telecom local free calling area. If you are moving to your home from outside this area, a new number will be provided. A one off porting fee of $21.13 (including GST at 15% will apply). Please do not cancel any numbers that you would like WxC/Xnet t ... -
Can I port my Skype number to my Xnet Fusion service?
Last Updated: 27 May 2011, 8:31am
Yes, but only with numbers obtained from Symbio Networks. -
Can I still use the interactive services on Sky TV?
Last Updated: 27 May 2011, 8:31am
Not at this stage. Your new home is completely IP enabled. When new decoders that support IP communications are deployed, this service will become available. Note you can select interactive services either via the Sky website or by calling the Sky customer services team. Not at this stage. You ... -
Can I add Supercap to Fibre to the home plans?
Last Updated: 27 May 2011, 8:31am
Currently the Fusion VHSI service comes with SuperCap A at no extra charge. You can add SuperCap mobile to this plan. Other SuperCap product can be added to the Fusion VHSI plan - providing even more value to high level callers. Currently the Fusion VHSI service comes with SuperCap A at no ext ... -
Can I get Sky services over Fibre to the home?
Last Updated: 27 May 2011, 8:30am
Not at this stage, contact Sky as you normally would to access their service.