Do I have to talk to my service provider?

Last Updated: 1st of August, 2013

Generally no. The service works over most DSL connections, and over your standard telephone line. WXC VFX is an additional service that allows you to access lower cost rates and a higher feature set. This can be done with WXC directly and does not involve other suppliers that may be involved.

It is advisable to call and cancel any duplicate services, such as call waiting, as you get these types of features free with your WXC VFX service, and should not have to pay for it twice.  
In most cases you should also select the lowest cost telephone line rental. Most customers are unaware that a lower cost option is available.