What happens in a power cut?

Last Updated: 1st of August, 2013

No service is available during a power cut unless the customer has installed a UPS.
If this is important to you, you can take the following steps:
* Set up the Voice features on your VFX service so that incoming calls are redirected to your mobile phone in the event of a power cut or network service interruption 
* Some people choose to purchase a UPS (Uninterrupted Power Supply) to power their PC, phones and routers in the event of a power cut. These can be purchased from most electronics retailers 
* Using a monitored alarm through Alarm New Zealand will mean you have a battery back up for both your alarm and phone.
Note other devices such as cordless phones will also not work during a power cut unless they are connected to a UPS.