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There were 32 articles found for your query: 

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  1. How do I setup VFX on a SPA122? [Article]

  2. How do I setup VFX on a SPA112? [Article]

  3. Are there any installation or up front costs when I sign up? [Article]

    When joining from another provider a churn fee of $25.56 including GST ($22.22 excluding GST) is applicable. A Connection and Wiring cos
  4. Xnet Support Settings [Article]

    Xnet Help Desk
  5. Bria 3 Soft Client Setup Instructions [Article]

    ** Please be aware that these devices are not officially supported by WxC, these instructions are merely intended to provide you with assistance in setting up your device. Al
  6. How do I list my phone number in the White Pages Telephone Directory? [Article]

    A
  7. Is VFX available in my area? [Article]

    Xnet VFX is available nationwide and simply requires a high speed Internet connection & Xnet approved, VoIP enabled hardware. Please check out o
  8. Should I buy a PAP2T or an SPA2102? [Article]

    We recommend the SPA2102 over the PAP2T for the following reasons. Easier to setup as it has it's own IP address & has basic router
  9. What is broadband and why should you get it? [Article]

    Broadband is a high speed Internet connection that allows you to surf the Internet, get your email and download files at up to 50 times the speed of
  10. Will my voice calls count toward my data usage on my Internet connection? [Article]

    No. Your phone calls (voice traffic) are considered local traffic and will not contribute to your Broadband data use.
  11. Which Xnet plan suits your needs? [Article]

    All our plans are based on a FLS* down / FLS* up High Speed Internet connection. From this base option you can customise your Internet experie
  12. Can I keep my existing phone number when transferring to the VFX service? [Article]

    It is easy to transfer your number across to your new VFX service. This means you don't need to tell friends and family, businesses, etc about a cha
  13. Will my Xnet digital voice service be as good as or better than my old fashioned... [Article]

    Xnet VFX is a next generation telephony technology. Voice calls are prioritised on our network and we only accredit hardware that has built-in Quali
  14. What happens to my calls if my DSL connection is throttled back? [Article]

    Being throttled back should not affect the quality of your call. Xnet VFX requires less than half of the 64Kbps throttled speed. The Linksys e
  15. What happens if I move house? [Article]

    ...another Fibre To The Home house you can move your connection with you. You can retain your existing phone number if you are moving wi
  16. What happens in a power cut? [Article]

    No service is available during a power cut unless the customer has installed a UPS.
  17. Can I use my existing PC equipment? Do I need to change modems or routers? [Article]

    You can use your existing PC equipment, however there is no need for an analogue modem. You will need an Ethernet card if your PC does not already h
  18. How do people call me? [Article]

    Calls to your home or office work exactly as they always have. WxC will issue you a new VFX phone number that can be dialled from anywhere in
  19. Can I add a second phone line? [Article]

    You can add a second phone line for the same low price of $11.50 per month. The line is fully featured, including voicemail, comes with it’s o
  20. Can I take my existing home phone number from a different provider with me? [Article]

    Yes as long as you are moving within the same Telecom local free calling area. If you are moving to your home from outside this ar

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