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  1. What is Naked DSL? [Article]

    Naked DSL is a broadband connection without an accompanying analogue phone line. This means you will be connected to the Internet, but your traditional t
  2. What happens to my calls if my DSL connection is throttled back? [Article]

    Being throttled back should not affect the quality of your call. WXC VFX requires less than half of the 64Kbps throttled speed. The Linksys eq
  3. Can I keep my existing phone number when transferring to the VFX service? [Article]

    It is easy to transfer your number across to your new VFX service. This means you don't need to tell friends and family, businesses, etc about a cha
  4. Which WXC plan suits your needs? [Article]

    All our plans are based on a FLS* down / FLS* up High Speed Internet connection. From this base option you can customise your Internet experie
  5. Will my voice calls count toward my data usage on my Internet connection? [Article]

    No. Your phone calls (voice traffic) are considered local traffic and will not contribute to your Broadband data use.
  6. Is there any additional wiring work required? [Article]

    Your home has been cabled in accordance with PTC 106 and the jack points have been installed either to your requirements as the builder or to the develop
  7. What is broadband and why should you get it? [Article]

    Broadband is a high speed Internet connection that allows you to surf the Internet, get your email and download files at up to 50 times the speed of
  8. Should I buy a PAP2T or an SPA2102? [Article]

    We recommend the SPA2102 over the PAP2T for the following reasons. Easier to setup as it has it's own IP address & has basic router
  9. Bria 3 Soft Client Setup Instructions [Article]

    ** Please be aware that these devices are not officially supported by WXC, these instructions are merely intended to provide you with assistance in setting up your device. Al
  10. Are there any installation or up front costs when I sign up? [Article]

    When joining from another provider a churn fee of $25.56 including GST ($22.22 excluding GST) is applicable. A Connection and Wiring cos
  11. What happens if I move house? [Article]

    If you are moving to another house that has UFB access please contact our Sales Team on 0800 123 456 to confirm if/how to move your connection with

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